For Airbnb hosts

The welcome book handled once — and kept current

Bring in the PDF or photos you already have, share a link, and let guests find their own answers. No app, no account, no check-in-day text thread.

What this fixes

  • The welcome binder nobody reads and the PDF nobody re-downloads when you update it.
  • The same five questions every stay — Wi-Fi, check-out time, how the oven works.
  • Guests who half-read a guide in a language that isn’t theirs, then message you.
  • Handing out your personal number and living with it forever.

What matters for a single listing

The parts of Guest360 PRO an individual host actually uses.

  • Autosave + publish historyDrafts save as you type; restore any published version.
  • Works on any phoneA web link. No app, no account, no friction.
  • Tap-to-use detailsCopy the Wi-Fi password, tap to call, jump between sections.
  • Multi-languageWrite once; guests read it in their language with a toggle.
  • AI Q&A assistantGuests ask; it answers from your guide.
  • Live chat with the hostGuests message you from the guide; you reply from one inbox. Photos and files too.
  • Nearby places & mapYour favourite cafés, shops and sights on a map, with walking distance from the door.
  • View & section analyticsSee which sections guests read and which they skip.
  • Post-stay feedbackCollect it privately, route happy guests to a public review.
  • QR & sharing kitA printable QR and clean links, each tagged so views are attributed.

Common questions

  • Do I have to rebuild my welcome book?

    No. Import the PDF or photos you already have and edit from there.

  • What do my guests need to install?

    Nothing. It’s a web link they open in any browser — no app, no account.

  • Can guests message me?

    Yes — turn on Chat Host and guests get a live chat panel in the guide. Replies land in your Chats inbox, with an email to you (and an email transcript to the guest) when either side is away.

  • Can guests read it in their language?

    Yes. Guides can hold multiple languages, and guests get a translation toggle.

  • What happens after the 14-day trial?

    Your guide stays. You pick a plan when you’re ready — no card needed to start.

See all FAQs

See it with your own listing