Stop answering the same guest questions — put an AI assistant in your guide

The same five questions, every stay. Not because guests are lazy — because scrolling a document on a phone to find one fact is genuinely annoying. A guide-scoped AI assistant closes that gap.

How it works

The guest types a question into the guide. The assistant answers only from your published content — your Wi-Fi section, your house rules, your check-out instructions. It's not the open internet; it can't invent a checkout time or a pet policy. If the answer isn't in your guide, it says so rather than guessing, which tells you there's a gap to fill.

What you get out of it

• Fewer messages. The routine questions get answered without you.
• A content-gap report. You can see what guests searched for and didn't find — a to-do list for improving the guide.
• On-page search too. Guests who prefer to browse can jump straight to a section; you still see what they looked for.

It doesn't replace you

Real problems — a broken boiler, a lockout — still come to you, and should. The assistant just clears the noise so the messages you do get are the ones that actually need a human.